Make captured knowledge operational
From enablement to process mapping and SOPs — services that build on TeamBrain to deliver business outcomes fast.
How we deliver value
Discover
Map & Baseline
Design
Standardise & Operationalise
Automate
AI Workflow Automation
Govern
Run, Assure & Improve
TeamBrain's services follow a proven four-phase approach that ensures your team captures knowledge, standardises processes, and automates work—while keeping everything accurate, secure, and continuously improving.
Discover — Map & Baseline
We start by uncovering how work actually happens today. Using Video Process Capture (VPC) and workshops, we map existing workflows, identify knowledge sources, and baseline key metrics. You'll know exactly where value is hidden and where TeamBrain can deliver the biggest payoff.
What this unlocks:
- • A clear inventory of your processes
- • Process maps (BPMN-style) showing how work really flows
- • A prioritised list of high-value opportunities for process optimisation
- • Baselined process metrics to measure improvements
Design — Standardise & Operationalise
Next, we transform those insights into clear, usable playbooks. We co-design future-state workflows and build the SOPs and templates your teams need. This step ensures consistency, compliance, and faster process onboarding.
What this unlocks:
- • Approved to-be process maps
- • Standardised SOP and training aids
- • A change and enablement plan to drive adoption
Automate — AI Workflow Automation
With your knowledge captured and processes standardized, we deploy AI agents that eliminate workflow bottlenecks for good. Smart agents handle process execution, decision routing, and task orchestration—freeing your team from routine work while integrating flawlessly with your existing tools.
What this unlocks:
- • Ranked automation backlog and ROI model
- • Implemented AI agent-driven workflows with monitoring dashboards
- • Runbooks and training so your team stays in control
Govern — Run, Assure & Improve
We ensure your AI-powered knowledge systems deliver lasting value through strategic governance. Our approach keeps knowledge accurate and compliant while continuously identifying new automation opportunities and proving measurable business impact.
What this unlocks:
- • Knowledge governance framework with clear ownership and accountability
- • Business impact dashboards tracking adoption, efficiency gains, and cost savings
- • Continuous optimization pipeline with new automation opportunities
The Result
A smarter, faster, more productive team with lasting knowledge, standardised processes, and AI-powered automation—all governed to stay accurate, secure, and valuable.