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TeamBrain

Privacy Policy & Terms of Use

Last updated: 29/10/2025

Privacy Policy

1. Introduction

TeamBrain ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered knowledge management platform and services.

2. Information We Collect

We collect information that you provide directly to us:

  • Account Information: Name, email address, company name, and other registration details
  • Meeting Data: Audio recordings, transcripts, and content from meetings where TeamBrain is active
  • Usage Data: Information about how you interact with our platform, including features used and actions taken
  • Integration Data: Information from connected services like Microsoft Teams, Confluence, Jira, and Azure DevOps
  • Technical Data: IP address, browser type, device information, and log data

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and analyse meeting content to generate insights, documents, and artefacts
  • Personalise your experience and provide relevant recommendations
  • Communicate with you about updates, features, and support
  • Ensure security and prevent fraud or abuse
  • Comply with legal obligations and enforce our terms
  • Conduct research and development to improve our AI capabilities

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

  • Data encryption in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure data centres with physical and digital safeguards
  • Employee training on data protection and privacy practices

Your data is stored on secure servers and retained only as long as necessary to provide our services or as required by law.

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist in providing our services (e.g., cloud hosting, analytics)
  • Integration Partners: Services you've connected to TeamBrain (Microsoft Teams, Confluence, etc.)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Export your data in a portable format
  • Opt out of marketing communications
  • Restrict or object to certain data processing activities
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at privacy@evidentia.ai.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse usage patterns, and improve our services. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. Your continued use of TeamBrain after changes become effective constitutes acceptance of the updated policy.

Terms of Use

1. Acceptance of Terms

By accessing or using TeamBrain, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Use Licence

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable licence to access and use TeamBrain for your internal business purposes. You agree not to:

  • Modify, copy, or create derivative works of our platform
  • Reverse engineer, decompile, or disassemble any part of our services
  • Remove or alter any proprietary notices or labels
  • Use our services for any illegal or unauthorised purpose
  • Interfere with or disrupt the integrity or performance of our platform
  • Attempt to gain unauthorised access to our systems or networks

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. User Content

You retain ownership of all content you submit to TeamBrain. By submitting content, you grant us a worldwide, royalty-free licence to use, process, and analyse that content to provide and improve our services. You represent and warrant that:

  • You own or have the necessary rights to the content you submit
  • Your content does not violate any third-party rights or applicable laws
  • Your content does not contain malicious code or harmful materials

5. Intellectual Property

TeamBrain and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. Our trademarks and trade dress may not be used without our prior written consent.

6. Payment and Billing

If you purchase a paid subscription, you agree to pay all fees according to the pricing and payment terms in effect at the time. Fees are non-refundable except as required by law or as explicitly stated in our refund policy. We reserve the right to change our pricing with reasonable notice.

7. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted or error-free access to TeamBrain. We may modify, suspend, or discontinue any aspect of our services at any time with or without notice. We are not liable for any modification, suspension, or discontinuation of services.

8. Disclaimer of Warranties

TeamBrain is provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will meet your requirements or that they will be secure, timely, or error-free.

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of TeamBrain.

10. Indemnification

You agree to indemnify, defend, and hold harmless TeamBrain and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of your use of our services, violation of these Terms, or infringement of any third-party rights.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of TeamBrain shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through our platform. Your continued use of TeamBrain after changes become effective constitutes acceptance of the modified Terms.

13. Contact Information

If you have any questions about these Terms or our Privacy Policy, please contact us at:

TeamBrain

Email: hello@evidentia.ai